Last Updated: March 2026
Thank you for purchasing products or services from GlexMedia.shop. We strive to ensure customer satisfaction and provide high-quality digital products and services. Please read our Refund and Cancellation Policy carefully before making any purchase.
By purchasing from our website https://glexmedia.shop/, you agree to the terms of this policy.
GlexMedia.shop primarily sells digital products, online workshops, software tools, templates, bundles, courses, and other downloadable or digital resources.
Since these products are delivered digitally and can be accessed instantly after purchase, special refund policies apply.
Due to the intangible and instant-access nature of digital products, all purchases made on our website are non-refundable and non-returnable.
Once the payment has been successfully processed and the product has been delivered or access has been granted, we do not provide refunds, exchanges, or cancellations.
This policy helps protect our digital products from misuse and unauthorized access.
Orders once placed cannot be canceled after the payment has been successfully completed.
Because our products are delivered digitally and access is granted immediately, it is not possible to cancel the order once it has been processed.
Customers are advised to carefully review the product description and details before making a purchase.
Refunds may only be considered under the following limited circumstances:
If a duplicate payment has been made accidentally
If the customer was charged multiple times for the same product
If the product was not delivered due to a technical issue on our side
In such cases, customers must contact us within 48 hours of the transaction with proper payment proof.
If you experience any issues accessing your purchased product, downloading files, or joining a workshop, please contact our support team.
Our team will assist you and ensure that you receive the product or service you purchased.
If a refund request qualifies under the limited conditions mentioned above, it will be processed within 5–7 business days.
The refund will be credited to the original payment method used during the transaction.
Customers are encouraged to contact our support team before raising a dispute with the payment gateway or bank.
Unauthorized chargebacks may lead to permanent restriction from accessing our services or purchasing products in the future.
It is the responsibility of the customer to:
Carefully read the product description
Understand what is included in the purchase
Ensure the correct email and contact details are provided during checkout
We are not responsible for issues caused due to incorrect information provided by the customer.
We reserve the right to modify or update this Refund & Cancellation Policy at any time without prior notice.
Any changes will be reflected on this page with the updated date.
If you have any questions regarding refunds, cancellations, or product access, please contact us.
Name: Kaushal Rathour
Website: https://glexmedia.shop/
Email: kaushalrathourofficial@gmail.com
Mobile Number: 6395962273
Address:
Village – Siura
Post – Siura
Block – Katara Khudaganj
Tehsil – Tilhar
District – Shahjahanpur
Uttar Pradesh, India – 242301