Shipping & Delivery Policy

Last Updated: March 2026

Thank you for purchasing from GlexMedia.shop.

This Shipping and Delivery Policy explains how your purchased products or services will be delivered after successful payment on our website.


Nature of Products

GlexMedia.shop primarily offers digital products, online workshops, digital bundles, templates, software resources, and educational materials.

All products available on our website are delivered digitally, and no physical products are shipped.


Digital Product Delivery

Once your payment is successfully completed, the purchased product will be delivered through one or more of the following methods:

  • Instant download link on the confirmation page

  • Email containing the download link or access instructions

  • Access to a digital member dashboard

  • Access through a third-party platform (if applicable)

Delivery of digital products is usually instant, but in some cases it may take up to 24 hours depending on system processing.


Workshop Access Delivery

For online workshops or live training sessions purchased through our website:

  • The Zoom or webinar access link will be sent to the registered email address.

  • Access details may be shared before the workshop begins or within 24 hours of successful payment.

Participants must ensure that they provide the correct email address and contact details during checkout.


Failed Delivery Situations

In some cases, delivery emails may not reach your inbox due to:

  • Incorrect email address entered during purchase

  • Spam or junk mail filtering

  • Email server issues

Customers are advised to check their Spam / Junk folder if they do not receive the delivery email.


Customer Responsibility

It is the responsibility of the customer to ensure that:

  • Correct email address and phone number are entered during checkout

  • Internet access is available to download or access the product

  • The device used is compatible with the digital files


Delivery Support

If you do not receive your product or access details within 24 hours of payment, please contact our support team with your order details and payment confirmation.

Our support team will verify the transaction and assist you in accessing your purchased product.


Contact Information

For delivery-related support or queries, please contact us:

Name: Kaushal Rathour
Website: https://glexmedia.shop/
Email: kaushalrathourofficial@gmail.com
Mobile / WhatsApp: +91 6395962273

Address:
Village – Siura
Post – Siura
Block – Katara Khudaganj
Tehsil – Tilhar
District – Shahjahanpur
Uttar Pradesh, India – 242301